So I went to have our cake cutting set, champagne toasting flutes, and guest book engraved. They decided that I would like another type of font better than what I chose for the flutes, they put a period in the date on the knife, and well yeah…..so much for that set. So I got my refund for the engraving cost…but then, the manager said I had to show my receipt for the set that I purchased at Macys. Hmmmmmm…….does she really think that I carry all my wedding receipts on me. I had to dig through all my receipts at home. This really sucks, because I bought this Lenox set from Macys on sale, and now they don’t even have the cake cutting set anymore.
Upon my return to Things Remembered, I showed my receipt and she then informed me that I would not be able to get a refund on the TAX that I payed. At this point, I don’t even care anymore, I just want to be out of there. I’ve already had enough wedding stress to last me a lifetime. I just had a major episode of a migraine on Saturday which I ended up in the Emergency Room…..and I knew if I let her get to me, I would have a relapse and the migraine would return.
The manager even tried to offer me another set from their store, and of course I refused. I told her if I did not get an entire refund, I would be contacting my credit card company to dispute these unauthorized charges AND their corporate office to make a complaint.
Now we have to add ANOTHER thing to our “to do” list. We have to look for another set. 